http://www.qualitymanagers.com/taxonomy/term/93/0 A technique used to translate customer requirements into appropriate goals for each stage of product or service development and output. en http://www.qualitymanagers.com/quality-function-deployment-qfd <p>A technique used to translate customer requirements into appropriate goals for each stage of product or service development and output. The two approaches to quality function deployment are known as the House of Quality and the Matrix of Matrices.</p> Quality Function Deployment Wed, 15 Nov 2006 17:04:29 -0500 joseph 39 at http://www.qualitymanagers.com