http://www.qualitymanagers.com/taxonomy/term/90/0 he use of techniques and activities that compare actual quality performance with goals and define appropriate action in response to a shortfall. en http://www.qualitymanagers.com/quality-control <p>The use of techniques and activities that compare actual quality performance with goals and define appropriate action in response to a shortfall.</p> Quality Control Wed, 15 Nov 2006 17:05:37 -0500 joseph 42 at http://www.qualitymanagers.com