http://www.qualitymanagers.com/taxonomy/term/82/0 A four-step improvement process originally conceived of by Walter A. Shewhart. en http://www.qualitymanagers.com/plan-do-check-act-pdca-cycle <p>A four-step improvement process originally conceived of by Walter A. Shewhart. The first step involves planning for the necessary improvement; the second step is the implementation of the plan; the third step is to check the results of the plan; the last step is to act upon the results of the plan. It is also known as the Shewhart cycle, the Deming cycle, and the PDCA cycle.</p> Plan-Do-Check-Act Wed, 15 Nov 2006 17:16:23 -0500 joseph 50 at http://www.qualitymanagers.com