http://www.qualitymanagers.com/taxonomy/term/118/0 Managing for quality in all aspects of an organization focusing on employee participation and customer satisfaction. en http://www.qualitymanagers.com/total-quality-management <p>Managing for quality in all aspects of an organization focusing on employee participation and customer satisfaction. Often used as a catch-all phrase for implementing various quality control and improvement tools.</p> Total Quality Management Wed, 15 Nov 2006 16:23:53 -0500 joseph 14 at http://www.qualitymanagers.com