http://www.qualitymanagers.com/taxonomy/term/115/0 It is very common for management to react to variation which is in fact normal, thereby starting wild goose chases after sources of problems which don't exist. en http://www.qualitymanagers.com/tampering <p>Dr. <a class="glossary-term" href="/glossary#term45">Deming</a> cautions against <a class="glossary-term" href="/quality-management-terms/tampering">tampering</a> with systems that are "in <a class="glossary-term" href="/glossary#term31">control</a>." It is very common for management to react to <a class="glossary-term" href="/quality-management-terms/variation">variation</a> which is in fact normal, thereby starting wild goose chases after sources of problems which don't exist. <a class="glossary-term" href="/quality-management-terms/tampering">Tampering</a> with stable processes actually increases <a class="glossary-term" href="/quality-management-terms/variation">variation</a>.</p> Tampering Wed, 15 Nov 2006 16:25:09 -0500 joseph 17 at http://www.qualitymanagers.com