Quality Managers
3346 Auburn Rd. #339
Auburn Hills, Michigan
48326
Tel. +1 248 283 0834
Fax. +1 303 942 4112
A four-step improvement process originally conceived of by Walter A. Shewhart. The first step involves planning for the necessary improvement; the second step is the implementation of the plan; the third step is to check the results of the plan; the last step is to act upon the results of the plan. It is also known as the Shewhart cycle, the Deming cycle, and the PDCA cycle.